WHO WE ARE
TechAssist offers tailored IT solutions to simplify technology for businesses. Proactively managing and securing systems to enable success with a commitment to providing high-quality service and support.
At TechAssist We Are
Dedicated to providing top-tier IT solutions and managed services for businesses of all sizes
Our mission is to simplify technology for our clients by offering a comprehensive suite of services that can be tailored to meet their specific needs. We understand that each business is unique, and we take the time to listen to our clients and develop customised solutions that address their pain points and help them achieve their goals.
At TechAssist, we are dedicated to providing top-tier IT solutions and managed services for businesses of all sizes. Our team of highly skilled professionals has years of experience in the industry, and we work tirelessly to ensure that our clients have the tools they need to succeed in today’s competitive landscape.
Our mission is to simplify technology for our clients by offering a comprehensive suite of services that can be tailored to meet their specific needs. We understand that each business is unique, and we take the time to listen to our clients and develop customised solutions that address their pain points and help them achieve their goals.
From network security and cloud services to data backup and disaster recovery, we offer a full range of IT solutions that are designed to keep your business running smoothly. We pride ourselves on our proactive approach to IT management, and we work closely with our clients to identify potential issues before they become major problems.
At TechAssist, we believe that our success is measured by the success of our clients. That’s why we are committed to providing the highest level of service and support, and we are always looking for new ways to improve and innovate. So if you’re looking for a trusted partner to help you navigate the complex world of IT, look no further than TechAssist.
The cloud refers to the delivery of computing services over the internet, allowing users to access and use software, storage, and other resources on-demand without needing to maintain their own infrastructure.
Data in the cloud is stored in remote data centres owned and operated by cloud service providers. The exact location may vary based on the provider and service, but it is generally stored in multiple locations for redundancy and availability. TechAssist can ensure your data us stored locally (Melbourne, Sydney, Adelaide, Perth) if required and has access to datacentres globally.
Upgrading hardware may not be necessary to use the cloud, as most modern devices can access cloud services through a web browser or app. However, some applications may have specific hardware requirements, so it’s best to check with us.
Our Technical Certifications
Choosing TechAssist as your MSP means gaining a trusted partner.
Certified
Network Uptime
Reliable Connectivity
Certified
Helpdesk Online
Reliable Connectivity
Certified
Years of Exp.
Reliable Connectivity
Certified
Network Uptime
Reliable Connectivity
IT SUPPORT FOR BUSINESS.
We are here to help 24/7 – our helpdesk can be contacted via;
1300 028 324 or [email protected]
Support
Always There For You
We are always here to help. You can reach us at 1300 028 324 or email us at [email protected]. Our support team is available 24/7 to provide timely assistance and resolve any issues you may have, so you can focus on your business. We are here to help!
services
Taking Care of Business
We provide a comprehensive range of IT services designed to simplify technology for your business. From network security and cloud services to data backup and disaster recovery, our customized solutions and proactive approach to IT management ensure your business runs smoothly and securely.
Security
Powering Security
We implement proactive measures to protect your business from cyber threats. We conduct regular security assessments, provide employee training, and offer advanced security solutions to ensure your data is secure and your business stays protected.
IT MAKES SENSE.
Taken all the stress away
“For over a decade, we’ve stepped in with managed solutions to provide businesses with a firm IT foundation to stand on. We’ll protect your business and your data.”
Andrew Tucker
General Manager of People & Culture
business
Support
We are always here to help. You can reach us at 1300 028 324 email us at [email protected].
business
Support
We are always here to help. You can reach us at 1300 028 324 email us at [email protected].
business
Support
We are always here to help. You can reach us at 1300 028 324 email us at [email protected].
Choosing TechAssist as your MSP means gaining a trusted partner with deep expertise in IT services and a proactive approach to technology management. We prioritise security, reliability, and efficiency to keep your business running smoothly and enable you to focus on your core objectives.
Certified
24/7
Helpdesk
100%
0
%
Network Uptime
99+
0
+
Years Combined Experience
Certified
Network Uptime
Reliable Connectivity
THE CLOUD
IS IN OUR DNA.
Meet Our Team
Our team combines passion and industry experience to provide you with innovative solutions tailored to your business needs
Matt Rollins
Director
I am Matt Rollins, the Director at TechAssist, where my passion for technology intersects with over 15 years of systems administration and Windows server support expertise. Holding both CCNA and MCITP certifications, I have developed a career marked by versatility in various operational and leadership roles across multiple industries. My focus is on delivering high-quality, compliant, and efficient ICT services, underpinned by a commitment to continuous process improvement and strategic alignment of IT solutions with business goals. My role involves collaborating effectively with diverse stakeholders and leading teams to successfully deliver projects, strategic initiatives, and operational objectives. Central to my leadership is ensuring customer satisfaction, always striving to exceed expectations with innovative solutions and a dedication to excellence. In my free time, I indulge in my love for the outdoors through 4WD'ing and camping, sharing these adventures with family and friends. I am also an active member of the executive committee of the Nissan 4x4 Club Victoria, contributing to the promotion of responsible and enjoyable 4WD activities. At the core of my professional journey is a deep-seated passion for securing businesses. I prioritize understanding and aligning with each client's unique needs, developing IT strategies that are secure, compliant, and tailored to enhance business efficiency and growth. My approach involves fostering a culture of proactive risk management and innovative problem-solving, aiming to build resilient IT environments that empower businesses in the digital age. This balance of professional acumen and personal interests reflects my belief in the transformative power of technology and the importance of community involvement, driving me to lead a fulfilling and impactful career at TechAssist.
compliant, and efficient ICT services, underpinned by a commitment to continuous process improvement and strategic alignment of IT solutions with business goals.
My role involves collaborating effectively with diverse stakeholders and leading teams to successfully deliver projects, strategic initiatives, and operational objectives. Central to my leadership is ensuring customer satisfaction, always striving to exceed expectations with innovative solutions and a dedication to excellence.
In my free time, I indulge in my love for the outdoors through 4WD'ing and camping, sharing these adventures with family and friends. I am also an active member of the executive committee of the Nissan 4x4 Club Victoria, contributing to the promotion of responsible and enjoyable 4WD activities.
At the core of my professional journey is a deep-seated passion for securing businesses. I prioritize understanding and aligning with each client's unique needs, developing IT strategies that are secure, compliant, and tailored to enhance business efficiency and growth. My approach involves fostering a culture of proactive risk management and innovative problem-solving, aiming to build resilient IT environments that empower businesses in the digital age.
This balance of professional acumen and personal interests reflects my belief in the transformative power of technology and the importance of community involvement, driving me to lead a fulfilling and impactful career at TechAssist.
Mitch Reynolds
Service Manager
As a seasoned IT Consultant, Software Engineer, and Networks Professional, my career in the IT industry spans over a decade, fueled by a relentless pursuit of innovative solutions and exceptional results. My expertise lies in data-driven software development and the simplification of complex network designs. From my early days learning PHP and Microsoft batch scripting in high school, my fascination with technology has only grown. This journey led me to delve into various aspects of IT, from technical support in educational settings to advanced roles in network and systems administration. Currently, I am enriching my knowledge base with a focus on cybersecurity and software engineering at Swinburne University of Technology. This educational pursuit complements my role as a Technical Services Manager at TechAssist, where I manage technical support for various corporate and small-to-medium-sized businesses. My approach is always hands-on and solution-focused, striving to turn challenges into opportunities for growth and innovation. Beyond my professional pursuits, I am an avid supporter of Queer (LGBTIQ+) rights, a casual gamer, and a fan of creative content on platforms like YouTube and Twitch. I believe that continuous learning and adapting to new technologies are key to staying relevant and effective in the ever-evolving world of IT.
scripting in high school, my fascination with technology has only grown. This journey led me to delve into various aspects of IT, from technical support in educational settings to advanced roles in network and systems administration.
Currently, I am enriching my knowledge base with a focus on cybersecurity and software engineering at Swinburne University of Technology. This educational pursuit complements my role as a Technical Services Manager at TechAssist, where I manage technical support for various corporate and small-to-medium-sized businesses.
My approach is always hands-on and solution-focused, striving to turn challenges into opportunities for growth and innovation. Beyond my professional pursuits, I am an avid supporter of Queer (LGBTIQ+) rights, a casual gamer, and a fan of creative content on platforms like YouTube and Twitch.
I believe that continuous learning and adapting to new technologies are key to staying relevant and effective in the ever-evolving world of IT.
