VoIP

/ VoIP

VoIP Services for Business

TechAssist VoIP Solutions: Revolutionizing Your Business Communication

At TechAssist, we specialize in providing Voice over Internet Protocol (VoIP) services tailored for the modern business environment. Our VoIP solutions offer a flexible, cost-effective alternative to traditional telephony, harnessing the power of the internet to revolutionize your communication capabilities. Whether you’re a small startup or a large enterprise, our VoIP services are designed to enhance connectivity, improve efficiency, and drive your business success.

What is VoIP and How Does it Benefit Your Business? VoIP technology allows you to make voice calls using a broadband internet connection instead of a regular phone line. This technology transforms sound into digital packets and transfers it via the internet. The benefits of VoIP for businesses include:

1. Structured Cabling Systems: We design and install structured cabling systems that provide a comprehensive telecommunications infrastructure. This includes the installation of cable pathways, spaces, and associated hardware to support a wide array of services such as data transmission, voice, CCTV, and access control systems.
2. Fiber Optic Cabling: For businesses requiring high bandwidth and long-distance communication capabilities, our fiber optic cabling solutions offer superior performance and reliability.
3. CAT5e, CAT6, CAT6a Cabling: We provide a variety of Ethernet cabling options, including CAT5e, CAT6, and CAT6a, ensuring your network can handle the speed and volume of your data transmission needs.
4. Cable Management and Maintenance: Beyond installation, we offer comprehensive cable management and maintenance services to ensure your cabling infrastructure remains organized, functional, and efficient.

TechAssist’s VoIP Services Our VoIP services include a variety of features and functionalities designed to meet the diverse needs of your business:

Why Choose TechAssist for VoIP Services?

Embrace the Future of Communication Adopting VoIP services with TechAssist means embracing the future of business communication. Our solutions offer the tools and flexibility needed to thrive in a digital world, ensuring your business stays ahead in communication efficiency and cost-effectiveness.

What Service TechAssist can provide ?

Phone systems Built for Education

Frame

Smarter Communication for Safer, More Connected Schools

Built for Education — Not Just Business

At TechAssist, we’re redefining what a school phone system should be. As a registered 3CX Advanced Partner, we deliver tailored, feature-rich phone solutions designed specifically for Australian schools. Whether you’re a small primary campus or a large secondary college, we’ll help your staff stay connected, secure, and in control — across the classroom, office, and beyond.

We understand that schools have unique needs. That’s why our systems go beyond standard VoIP offerings with features that genuinely support school operations.

🔐 Duress & Safety Features

Custom Duress Buttons on classroom phones for instant emergency alerts. Alerts can be configured to notify key staff, ring specific extensions, or trigger automated messages. Helps meet duty-of-care and incident response compliance.

📣 PA System & Bell Integration

Seamlessly link your phone system with your school’s public address and bell system. Make live announcements from any handset or mobile device. Automate bell schedules through the same interface — no need for separate hardware.

🧑‍🏫 Purpose-Built Devices for Every Role

We provide and configure devices to suit every school environment: Admin/Leadership Phones: Feature-rich phones with expansion modules for reception and school leaders. Classroom Phones: Wall-mountable phones with limited access for quick internal communication or emergency use. WiFi Handsets: Cordless options for PE staff, maintenance teams, or roaming educators. Mobile App Phones: Use the app on iOS/Android for full-featured calling, voicemail, chat, and video — even when offsite.

💸 Simple Licensing & Transparent Pricing

Channel-Based Licensing No per-user fees. Pay only for the number of simultaneous calls your school needs — with room to grow. Fixed Yearly Maintenance Plan Includes support, training, updates, backups, and remote admin. No unexpected costs.

Modern Phone Systems for Australian Schools TechAssist installs and supports advanced phone systems designed for schools — with features like mobile app calling, internal room-to-room communication, and integration with school bells and announcements.

Why Choose TechAssist for VoIP Services?

Zero Downtime Migrations

Our deployment is planned around school schedules to avoid disruption — with systems running in parallel until cutover, ensuring continuous phone access throughout the transition.

Phone Number Porting

We handle the complete porting process from your existing provider, ensuring no disruption to your school’s contact numbers and a smooth transition to your new phone system.

Staff Training

We provide tailored training for school staff, ensuring your team is confident using new phone features, managing voicemails, and handling calls — all delivered with clear, easy-to-follow guides and support.

Allignment with School IT Teams

All implementation and support work is aligned with Department of Education and school IT team requirements, ensuring a seamless migration, consistent documentation, and agreed setup processes across your environment.

TechAssist adheres to all Department of Education, school-specific IT, and procurement requirements, ensuring every phone system deployment meets official standards and policies. We are also a registered member of the Telecommunications Industry Ombudsman (TIO), reflecting our commitment to fair, transparent service. With multiple successful deployments already in place across Victorian schools, we bring proven experience and a deep understanding of the education sector’s unique needs.