Microsoft 365 for Business
/ Microsoft 365 for Business
TechAssist Microsoft 365 Solutions
Microsoft 365 Setup, Migration & Ongoing Support for Australian SMEs
Your team deserves tools that actually work — not software headaches. TechAssist handles your entire Microsoft 365 environment so you can focus on running your business. From initial migration to day-to-day support, licensing optimisation to security hardening, we make M365 work the way it should for trades, construction, manufacturing and logistics businesses across Australia.
Microsoft 365 Migration
Moving from on-prem Exchange, G Suite, or legacy systems? We plan and execute clean migrations with zero data loss and minimal downtime. Your team keeps working while we handle the heavy lifting — mailbox transfers, calendar sync, file migration to SharePoint and OneDrive.
Licensing & Cost Optimisation
Most SMEs are paying for M365 licenses they don't need or missing features they're entitled to. We audit your current licensing, right-size your plan, and make sure every dollar spent delivers value. Business Basic, Standard, Premium — we match the right plan to your actual needs.
Exchange Online & Email
Professional email with 50GB mailboxes, shared calendars, distribution lists, and enterprise-grade spam filtering. We configure SPF, DKIM, and DMARC to protect your domain and keep your emails landing in inboxes, not spam folders.
SharePoint & OneDrive
Centralise your documents, kill the file server, and give your team access from any device. We set up SharePoint sites with proper permissions, folder structures, and version control so nothing gets lost and the right people see the right files.
We provide Australian-hosted M365 environments with data sovereignty compliance, ensuring your business data stays in AU data centres.
Why Choose TechAssist for Microsoft 365
- Melbourne-Based Team: We are a local Melbourne IT company. When you need on-site support, we are close by — not flying in from interstate.
- Built for Blue-Collar: We specialise in IT for trades, construction, manufacturing and logistics businesses across Melbourne and Victoria. We understand your industry.
- Proactive, Not Reactive: We monitor and maintain your systems 24/7 with NinjaOne so problems are fixed before they cost you time and money.
- Predictable Pricing: Flat monthly fee, no hidden costs, no surprise invoices. You know exactly what you are paying for IT support each month.
Get Started Today
Stop wrestling with Microsoft 365 on your own. Whether you need a fresh migration, better security, or just someone to call when Outlook stops syncing — TechAssist has you covered. We support businesses with 5 to 150 staff across Melbourne, Sydney, Adelaide and Perth.
Your Microsoft 365 Partner Across Australia
TechAssist has been supporting Australian SMEs with Microsoft 365 since the platform launched. We handle migrations, licensing, security configuration, and ongoing support so your team gets the most out of every M365 tool — from Outlook and Teams to SharePoint and Intune. No jargon, no upselling, just practical M365 management for businesses that need their tech to work.
How Our M365 Managed Service Works
We take full responsibility for your Microsoft 365 environment. From initial setup and migration through to daily monitoring, security updates, and user support. You get a dedicated team who knows your business, your setup, and your people — not a random ticket queue.
What You Get With TechAssist M365
Microsoft Teams & Collaboration
Teams is more than video calls. We configure channels, permissions, guest access, and integrations so your crew can collaborate properly — whether they're in the office, on-site, or on the road. Voice calling, file sharing, project channels — all set up right.
Replace your old PBX with Microsoft Teams Phone. We handle number porting, call routing, auto-attendants, and voicemail configuration. Your team makes and receives calls from any device using their business number.
We set up and manage Teams Rooms for your boardrooms and meeting spaces. Video conferencing that actually works first time, every time — with proper audio, displays, and one-touch join.
Manage every laptop, phone, and tablet from a single dashboard. We configure Intune policies for your fleet — app deployment, security baselines, conditional access, and remote wipe. Whether your team runs Windows, iOS, or Android, we've got it locked down.
Endpoint Security
Microsoft Defender for Business provides enterprise-grade endpoint protection. We configure threat detection, automated response, and vulnerability management across all your M365-managed devices.
Automate repetitive tasks and build custom business apps without writing code. We help you identify automation opportunities — approval workflows, data collection forms, inventory tracking — and build them using Microsoft's Power Platform.
Turn your business data into visual dashboards your management team can actually use. We connect Power BI to your M365 data, accounting systems, and operational tools to give you real-time visibility across your business.
Build a company intranet your team will actually use. We create SharePoint sites for policies, procedures, forms, and announcements — with proper navigation, search, and mobile access.
OneDrive for Business
Every user gets 1TB of cloud storage with automatic sync, version history, and sharing controls. We configure OneDrive policies, set up Known Folder Move to protect desktop files, and ensure your team's work is always backed up.
We plan and execute migrations from any platform — on-prem Exchange, G Suite, IMAP, POP3. Mailbox data, calendars, contacts, and rules all come across. We handle DNS cutover, MX records, and autodiscover configuration.
Exchange Online Protection plus advanced threat protection. We configure anti-phishing policies, safe attachments, safe links, and quarantine management. Your team's inboxes stay clean and your domain reputation stays intact.
Ongoing M365 Support
Our helpdesk handles M365 issues daily — password resets, mailbox permissions, Teams problems, SharePoint access, license changes. Average response time under 15 minutes during business hours.
M365 Security & Compliance
Microsoft 365 is a prime target for phishing and account compromise. We configure Conditional Access, MFA enforcement, DLP policies, and sensitivity labels to protect your data. Regular security reviews ensure your tenant stays hardened as threats evolve.
We enforce MFA across your entire organisation using Microsoft Authenticator. Conditional Access policies ensure sign-ins from unknown devices or locations get challenged — keeping your accounts safe without annoying your team.
DLP policies prevent sensitive information from being shared outside your organisation via email, Teams, or SharePoint. We configure rules that protect without blocking legitimate work.
Sensitivity Labels
Classify and protect documents and emails based on sensitivity. Confidential files get encrypted automatically, internal documents get watermarked, and your team learns to handle data properly.
M365 Strategy & Roadmap
Microsoft releases new M365 features monthly. We track what matters for your business, test new capabilities, and roll them out when ready. You get a technology partner who keeps your M365 environment current — not stuck on settings from three years ago.
New tools only work if your team actually uses them. We provide practical training focused on the features your people need daily. Quick reference guides, short video walkthroughs, and hands-on sessions.
Quarterly reviews of your M365 tenant covering security posture, license utilisation, storage usage, and feature adoption. You get a clear report with recommendations.
Roadmap Planning
We help you plan ahead for M365 changes — Copilot readiness, Teams Premium features, Loop workspaces. You will know what is coming and whether it is worth investing in.
Benefits of Microsoft 365 with TechAssist
Reduced IT Costs
No more on-prem Exchange servers to maintain, patch, and replace every 5 years. M365 shifts your email and collaboration to a predictable monthly cost. We optimise your licensing so you only pay for what you use.
Work From Anywhere
Your team accesses email, files, and Teams from any device, anywhere. Proper M365 configuration means your crew on job sites, in warehouses, or working from home has the same experience as someone in the office.
Enterprise Security
Microsoft invests billions in security annually. With TechAssist configuring your tenant properly, you get enterprise-grade protection — MFA, Conditional Access, threat detection — at SME pricing.
Scalability
Adding a new starter? We provision their M365 account, configure their devices via Intune, set up their email signature, and add them to the right Teams and SharePoint groups — usually within the hour.
Comprehensive M365 Services
Helpdesk & Remote Support
Our helpdesk handles M365 issues all day. Outlook not syncing, Teams call quality issues, SharePoint permissions, OneDrive conflicts — your team calls our direct line and speaks to a real person who knows M365 inside out.
Remote Troubleshooting
Most M365 issues can be resolved remotely within minutes. Our techs connect securely to diagnose and fix problems while your team watches and learns.
User Account Management
New starters, role changes, offboarding — we handle all user lifecycle management in your M365 tenant. Proper group memberships, license assignments, and security policies applied consistently.
Onsite M365 Support
For complex migrations, server decommissions, or network-dependent M365 issues, our techs come to you. We handle on-site Exchange-to-M365 cutovers, meeting room setups, and Teams Phone deployments.
Teams Rooms & AV Setup
Our team plans, installs, and configures Teams Rooms hardware — displays, cameras, speakers, and control panels. Crystal-clear audio and video for your meeting spaces.
Microsoft 365 Security Services
Our M365 security services protect your tenant against phishing, account compromise, data leakage, and compliance failures. Microsoft-recommended security defaults plus advanced configurations tailored to your industry.
Conditional Access
Policies that control how and where your team can access M365. Block risky sign-ins, require MFA for admin accounts, restrict access from unmanaged devices.
Threat Protection
Microsoft Defender for Office 365 catches phishing emails, malicious attachments, and impersonation attempts before they reach your team.
Compliance & Retention
Retention policies, litigation hold, eDiscovery, and audit logging configured to meet your regulatory obligations. 7-year email retention or GDPR compliance — set up properly.
Exchange Online Services
We manage your Exchange Online environment end-to-end — mailbox provisioning, distribution groups, shared mailboxes, transport rules, and mail flow configuration.
Mailbox Management
Shared mailboxes for sales, support, and accounts teams. Resource mailboxes for meeting rooms and equipment. Distribution lists configured so email gets to the right people.
Email Signatures
Consistent, professional email signatures deployed across your entire organisation. Templates managed centrally so every email looks polished and on-brand.
Mail Flow Rules
Transport rules that route, copy, or modify emails based on your business requirements. Automatic disclaimers, external sender warnings, and sensitive content detection.
SharePoint & OneDrive Services
We design, build, and manage SharePoint and OneDrive environments that your team will actually use. Document libraries with proper metadata, permissions, and search.
SharePoint Site Design
Custom SharePoint sites for departments, projects, and company-wide communication. Hub sites, modern pages that look professional and load fast on any device.
Document Management
Version control, co-authoring, check-in/check-out, and approval workflows. We migrate your file server into an organised SharePoint structure.
OneDrive Deployment
Known Folder Move configured across your fleet so Desktop, Documents, and Pictures sync automatically to OneDrive. Your team's work is backed up without lifting a finger.
M365 Consulting & Strategy
Our M365 consultants help you get maximum value from your Microsoft investment. Whether you are considering Copilot, evaluating Teams Premium, or planning a major migration — we give you straight answers based on real-world experience.
M365 Roadmap Planning
A clear 12-month plan for your M365 environment covering feature rollouts, license changes, security improvements, and training initiatives.
License Optimisation
Honest assessment of your current licensing. We identify unused licenses, downgrade opportunities, and features you are paying for but not using.
Copilot Readiness
Microsoft 365 Copilot requires clean data, proper permissions, and the right licensing. We assess your readiness and help you decide if Copilot is worth the investment.
Why Australian SMEs Choose TechAssist for M365
Microsoft Certified:
Our team holds Microsoft 365 certifications across security, messaging, Teams, and modern desktop. We know the platform inside out — not just the basics.
Australian-Based Support:
Every support call is answered by our Australian team. No offshore helpdesks, no language barriers, no time zone delays.
Fixed Monthly Pricing:
Our M365 managed service plans are fixed monthly per-user pricing that covers everything — support, security, monitoring, and administration.
Proven Track Record:
We have migrated hundreds of Australian SMEs to Microsoft 365. Trades, construction, manufacturing, logistics — we understand how blue-collar businesses use technology.
M365 Support Across Australia
Looking for IT support in another city? TechAssist provides managed IT services Australia-wide. Learn more about our Managed IT Services or find your local team below.