Data Backup & Recovery
/ Data Backup & Recovery
TechAssist Data Backup & Disaster Recovery
Business Data Backup, Disaster Recovery & Continuity for Australian SMEs
One ransomware attack, one hardware failure, one accidental deletion — and your business data could be gone. TechAssist provides enterprise-grade backup and disaster recovery for SMEs in trades, construction, manufacturing and logistics. Automated backups, tested recovery, and a clear plan for when things go wrong. Because they will go wrong — the question is whether you are ready.
Automated Cloud Backup
Your critical data backed up automatically every day to Australian-hosted cloud infrastructure. Workstations, servers, Microsoft 365, databases — everything protected without your team lifting a finger. Encrypted in transit and at rest, with retention policies that meet your compliance requirements.
Disaster Recovery Planning
A documented, tested plan for getting your business back online after a disaster. We define your Recovery Time Objective (RTO) and Recovery Point Objective (RPO), then build the infrastructure and procedures to meet them. Fire, flood, ransomware, or hardware failure — you know exactly what happens and how fast.
Server & Workstation Backup
Full image and file-level backups of your servers and workstations. Bare-metal restore capability means we can rebuild a server from scratch in hours, not days. Incremental backups minimise bandwidth and storage costs while maintaining multiple recovery points.
Microsoft 365 Backup
Microsoft does not back up your M365 data. Deleted emails, corrupted SharePoint files, wiped OneDrive accounts — Microsoft's retention policies won't save you. We provide independent backup of Exchange, SharePoint, OneDrive, and Teams data with granular restore capability.
All backup data is stored in Australian data centres with AES-256 encryption, meeting data sovereignty requirements for Australian businesses.
Why Choose TechAssist for Backup & Recovery
- Melbourne-Based Team: We are a local Melbourne IT company. When you need on-site support, we are close by — not flying in from interstate.
- Built for Blue-Collar: We specialise in IT for trades, construction, manufacturing and logistics businesses across Melbourne and Victoria. We understand your industry.
- Proactive, Not Reactive: We monitor and maintain your systems 24/7 with NinjaOne so problems are fixed before they cost you time and money.
- Predictable Pricing: Flat monthly fee, no hidden costs, no surprise invoices. You know exactly what you are paying for IT support each month.
Protect Your Business Today
Every day without proper backup is a gamble with your business. Ransomware attacks on Australian SMEs increased 60% last year. Hardware fails without warning. Staff accidentally delete files every week. TechAssist makes backup and recovery simple, affordable, and reliable for businesses with 5 to 150 staff.
Your Backup & Recovery Partner Across Australia
TechAssist has been protecting Australian SME data for years. We have seen businesses lose everything to ransomware and businesses that recovered in hours because they had proper backups. We know what works, what fails, and what the real risks are for businesses in trades, construction, manufacturing, and logistics.
How Our Backup Service Works
We assess your data, define what needs protecting, set up automated backups, and test recovery regularly. You get a dashboard showing backup status, a quarterly recovery test report, and the peace of mind that comes from knowing your data is safe. If disaster strikes, we execute the recovery plan — not scramble to figure one out.
What We Protect
Server Backup
Full image backups of your physical and virtual servers. Windows Server, Hyper-V, VMware — we protect the lot. Multiple recovery points per day, with retention policies from 30 days to 7 years depending on your requirements.
Laptops and desktops backed up automatically. Known Folder Redirect via OneDrive for everyday files, plus full image backup for critical workstations. When a laptop dies or gets stolen, we restore to a replacement device same-day.
Microsoft 365, Google Workspace, and SaaS application backup. Independent copies of your email, files, and collaboration data that you control — not the cloud vendor. Granular restore means we can recover a single email or an entire mailbox.
SQL Server, MySQL, PostgreSQL — transaction-level backups with point-in-time recovery. Your line-of-business applications, ERP systems, and custom databases protected with RPOs as tight as 15 minutes.
File Server Backup
Network shares and file servers backed up with deduplication and compression. We protect terabytes of data efficiently, with fast restore times for individual files or entire volumes.
Company phones and tablets protected through Microsoft Intune and cloud backup. Contacts, app data, and configurations preserved so a lost or broken device does not mean lost business data.
When disaster hits, speed matters. Our disaster recovery service gets your critical systems back online within your agreed RTO — whether that is 4 hours, 8 hours, or 24 hours. We maintain standby infrastructure, documented runbooks, and tested procedures so recovery is a process, not a panic.
We work with you to define realistic RTOs for each system. Your email might need to be back in 2 hours, but your archive server can wait 24. Tiered recovery ensures critical systems come first and costs stay proportionate.
Recovery Point Objectives
How much data can you afford to lose? An hour? A day? We configure backup frequency to match your RPO — from continuous replication for critical databases to daily snapshots for file servers.
For businesses that cannot afford extended downtime, we provide standby infrastructure in Australian cloud data centres. Virtual servers ready to spin up, replicated data, and automated failover for critical applications.
Untested backups are not backups. We run quarterly recovery tests — restoring servers, databases, and files to verify everything works. You get a test report documenting what was recovered, how long it took, and any issues found.
Ransomware Recovery
When ransomware encrypts your data, paying the ransom is not the answer. We maintain immutable backup copies that ransomware cannot touch. Clean recovery from the last known good backup, with forensic analysis to prevent reinfection.
Backup Monitoring & Management
Backups only work if they actually run. Our monitoring team watches every backup job, investigates failures, and resolves issues before they become gaps in your protection. You get a monthly report showing backup success rates, storage usage, and any actions taken.
Every backup job monitored for completion, integrity, and performance. Failed or incomplete backups trigger immediate investigation and remediation — not an email that sits unread for a week.
Automated integrity checks verify that backup data is complete and recoverable. Checksums, boot verification for server images, and sample file restores catch corruption before you need to rely on the backup.
Capacity Management
We track storage consumption trends and plan ahead for growth. No more running out of backup space at the worst possible time. Deduplication and compression keep costs under control as your data grows.
Backup Strategy & Consulting
Every business has different data, different risks, and different budgets. We design backup strategies that match your reality — not a one-size-fits-all template. From basic file backup to full disaster recovery with failover, we build the right solution for your business.
Three copies of your data, on two different types of media, with one copy offsite. The gold standard for backup resilience. We implement this using a combination of local backup appliances and Australian cloud storage.
Backup copies that are physically or logically disconnected from your network. Ransomware cannot encrypt what it cannot reach. Immutable cloud storage provides the same protection without the hassle of tape rotation.
Retention Planning
How long do you need to keep backups? Regulatory requirements, contractual obligations, and business needs all factor in. We design retention policies that balance compliance with cost.
Benefits of Managed Backup with TechAssist
Business Continuity
Your business keeps running even when technology fails. Tested disaster recovery plans, documented procedures, and standby infrastructure mean downtime is measured in hours, not days or weeks.
Ransomware Protection
Immutable backups that ransomware cannot encrypt or delete. When an attack hits, you restore from clean backups instead of paying ransom. Most of our clients are back online within 4-8 hours of a ransomware incident.
Compliance
Backup policies that satisfy regulatory requirements, cyber insurance mandates, and contractual obligations. Essential Eight Strategy 8 (Regular Backups) covered, with documentation for auditors and insurers.
Peace of Mind
Monthly backup reports, quarterly recovery tests, and a team that monitors your backups daily. You stop worrying about data loss and focus on running your business, knowing that if the worst happens, you are covered.
Comprehensive Backup Services
Cloud Backup Solutions
Australian-hosted cloud backup for servers, workstations, and SaaS applications. Veeam, Datto, and Azure Backup — we recommend and manage the right platform for your environment and budget.
Veeam Backup
Industry-leading backup for physical and virtual infrastructure. Veeam Backup and Replication configured for your environment with cloud tier offloading and tested recovery.
Datto BCDR
All-in-one backup, disaster recovery, and business continuity. Local backup appliance with automatic cloud replication. Instant virtualisation for rapid failover when hardware fails.
On-Premises Backup
Local backup appliances for fast recovery of large data sets. NAS devices, dedicated backup servers, and tape for long-term retention. Combined with cloud offsite copies for complete protection.
Hybrid Backup
The best of both worlds — fast local recovery plus cloud offsite protection. Critical data restored from local backup in minutes, with cloud copies providing disaster-proof protection.
Backup Security
All backup data encrypted with AES-256 in transit and at rest. Access controls, audit logging, and immutability settings prevent unauthorised access or modification of your backup data.
Encryption
End-to-end encryption ensures your backup data is protected from the moment it leaves your server to when it arrives at the backup destination. Encryption keys managed securely and separately from backup data.
Immutable Storage
Write-once-read-many storage that prevents backup data from being modified or deleted — even by administrators. Your last line of defence against ransomware that targets backup systems.
Access Controls
Role-based access to backup systems with MFA and audit logging. Only authorised personnel can manage backups, and every action is logged for compliance and forensic purposes.
Application-Specific Backup
Purpose-built backup for your business applications. Exchange, SQL Server, SharePoint, MYOB, Xero integrations, ERP systems, and custom databases — application-aware backups that ensure data consistency.
Microsoft 365 Backup
Independent backup of Exchange Online, SharePoint, OneDrive, and Teams. Granular recovery of individual emails, files, folders, or entire mailboxes. Protection against accidental deletion, malicious insiders, and retention policy gaps.
Database Backup
Transaction-consistent database backups with point-in-time recovery. SQL Server Always On, MySQL replication, and PostgreSQL WAL archiving for your critical data stores.
Virtual Machine Backup
Agentless VM backup for Hyper-V and VMware. Changed Block Tracking for efficient incremental backups. Instant VM recovery for rapid failover during hardware failures.
Disaster Recovery Infrastructure
Standby infrastructure in Australian cloud data centres ready to spin up when disaster strikes. Pre-configured networking, replicated data, and documented runbooks for each critical system.
Cloud DR
Azure Site Recovery or Veeam Cloud Connect providing automated failover to Australian cloud. Regular failover testing without disrupting production systems.
DR Runbooks
Step-by-step recovery procedures for every critical system. Who does what, in what order, with what tools. Updated after every change and tested quarterly.
Communication Plans
Who gets notified when disaster strikes? Clients, staff, suppliers, insurers — all documented with contact details, escalation procedures, and template communications ready to send.
Backup Consulting & Strategy
We help you design a backup and disaster recovery strategy that matches your risk tolerance, compliance requirements, and budget. Honest advice about what you need and what you don't.
Business Impact Analysis
Identify which systems are critical, how long you can survive without them, and what data loss is acceptable. The foundation for a proportionate backup investment.
Backup Architecture
Design the right combination of local, cloud, and hybrid backup for your environment. Technology selection, sizing, and cost modelling before you commit.
Compliance Mapping
Map your backup policies to regulatory requirements — Essential Eight, ISO 27001, industry-specific standards. Documentation and evidence for auditors and insurers.
Why Australian SMEs Choose TechAssist for Backup
Australian Data Centres:
All backup data stored in Australian data centres. Data sovereignty compliance built in. Your business data never leaves the country.
Tested Recovery:
Quarterly recovery tests with documented results. We prove your backups work before you need them — not during a crisis.
Fixed Monthly Pricing:
Predictable monthly costs that cover backup software, cloud storage, monitoring, and management. No surprise bills when you need to restore data.
Rapid Response:
When disaster strikes, our team mobilises immediately. Documented runbooks, pre-staged infrastructure, and experienced engineers get your business back online fast.
Backup Services Across Australia
Looking for IT support in another city? TechAssist provides managed IT services Australia-wide. Learn more about our Managed IT Services or find your local team below.